by Darin Breedlove, CR, CGR, CGP, CAPS and Lance Tyler
Bella Vista Company
|Has your roof been damaged by hail or wind? Are other areas of your home damaged? Lots of inexperienced roofers crop up after a hailstorm, and their shoddy work can cost you money, headaches and worse. Look for a local, experienced roofer that you can trust to be around to back your warranty. They’ll give you invaluable advice on products, the process, and warranty coverage. Even more importantly, a good roofing company will have a history and a reputation they don’t want to jeopardize. We’re not against opportunism in the land of opportunity, but as a customer, beware. Use a local company with a Dallas license, an office and knowledge of the local area.
We often repair the leaks and careless work of fly-by-night roofers. Poor work is common in roofing because customers are usually unaware of what’s involved. Ask some key questions: Do they use nails rather than staples? Do they have experience with the type of roof that you have? Will they replace all roof vents and flashing? How will they protect your hedges and gardens? What about cleanup?
Here are some more pointers to help you out:
1. Contact your insurance company immediately and get on the schedule to get an estimate from an adjustor.
2. Do your homework on local roofing contractors: check reviews on Angie’s List, check the date they signed up with the Better Business Bureau, plus any reports against them. and finally, ask your neighbors for referrals. Look online for a company website.
3. Identify at least three reputable roofers, and get estimates based on the use of the same type of materials and resources. Compare apples to apples.
4. Don’t pay for an estimate - reputable roofing contractors will inspect your roof and give you a bid at no cost.
5. Check their general liability insurance - call the agent listed on the policy and make sure it is in effect.
6. Don’t pay money up front – dependable, established companies will have good credit with their suppliers.